Privacy policy

Controller Contact Details

Company Name: K W D s.r.o.

Registered Office Address: Hronská 1, 960 01 Zvolen

Company ID (IČO): 36024929

E-mail: office@kwd.sk

Telephone: +421 45 532 0971

Personal data processing is carried out in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as the “Regulation”), as well as applicable legislation on personal data processing and Act No. 18/2018 Coll. on Personal Data Protection and on amendments and supplements to certain acts, as amended.

Definitions

Data Subject: A natural person (visitor or user) to whom the personal data relates (hereinafter also referred to as “You” or “visitor”);

Personal Data: Any information relating to an identified or identifiable visitor; an identifiable visitor is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person (hereinafter also referred to as “data” or “information”);

Controller: The entity that determines the purpose and means of personal data processing, carries out the processing, and bears responsibility for it. The personal data controller is K W D s.r.o. (hereinafter also referred to as “we”);

Processor: The entity that processes personal data on behalf of the controller—either by law or based on the controller’s authorization—under a personal data processing agreement (hereinafter also referred to as a “business partner” or “partner”);

Websites: The websites available at https://kwd.sk

Purpose of personal data processing: The reason why personal data is processed. Such reasons may include, for example, providing information via the website, managing user accounts (if applicable), handling inquiries and complaints, sending newsletters, or displaying advertisements based on visitors’ interests;

Cookies: Small text files stored by your web or mobile browser. Most cookies contain a unique identifier, known as a cookie ID. This is a string of characters assigned by websites and servers to the specific browser that stored the cookie. This enables websites and servers to distinguish between and identify individual browsers. Cookies are used to improve website functionality, analyze traffic, and better target marketing activities. By browsing our websites, you are deemed to consent to the use of these files.

What personal data is processed?

We and our contractual processors process the following personal data—or categories of personal data—based on the relevant legal basis and for the specific purpose of processing:

Identification and address details: e.g., first name, surname, contact address;

Electronic contact details: e.g., phone number, e-mail address;

Other electronic data: IP address, cookies;

Additional data provided via the contact form: e.g., message content;

other personal data: data provided by visitors via contact forms or in other documents and during communication with us, including subsequent updates.

What is the source of the personal data?

We process data that you provide to us, for example, when registering a user account, communicating with us via the contact form, or subscribing to newsletters.

Typically, this includes:

  • Identification and address details;
  • Electronic contact details;
  • Other data provided via the contact form.

And furthermore, data we obtain automatically as you browse our websites. This generally includes:

  • Other electronic data:
    • cookies;
    • the website from which you arrived at our websites;
    • IP address;
    • date and time of access;
    • search queries;
    • HTTP and HTTPS response codes;
    • data volumes transferred;
    • information about your browser and computer operating system.

 

Why is personal data processed?

Your personal data may be processed for the following purposes:

  • Providing information via the website.
  • Managing user accounts (if available).
  • Communicating with visitors and handling inquiries and suggestions.
  • Sending newsletters and offering our services.
  • Direct marketing and the creation of personalized content and advertising.
  • Improving the quality of our content and services, and analyzing website traffic and your online behavior.
  • Protecting our rights, property, or safety, or the rights, property, or safety of others.
  • Fulfilling other legal obligations.

Your personal data may be processed based on the following legal grounds:

  • Compliance with a legal obligation.
  • The controller’s legitimate interest in sending informational newsletters.
  • Consent to the sending of informational newsletters.

How long is personal data processed?

Your personal data is processed:

  • for the period necessary to handle your request and exercise claims (4 years);
  • for the period necessary to comply with a legal obligation;
  • for the duration of our legitimate interest in sending informational newsletters (2 years from the last time an informational newsletter was opened);
  • for the duration of your consent (for a maximum of 4 years from the date it was granted).

To whom is personal data disclosed?

The following categories of our partners (recipients) may have access to your personal data:

  • IT service and hosting providers.
  • Providers ensuring the security and integrity of our services and websites.
  • Analytics service providers.
  • Providers of visitor support and assistance services.
  • Legal service providers and attorneys.
  • Partners who handle direct marketing for us, as well as partners and operators of technical solutions that enable us to display personalized content and advertising to you.
  • Public authorities.

Is personal data transferred outside the EU?

The controller does not intend to transfer personal data to a third …country (outside the European Economic Area) or to an international organization. Recipients of personal data in third countries include:

  • Partners to whom we provide data for the purpose of analyzing traffic to our websites and your behavior on the websites.
  • IT service and hosting providers, including cloud service providers.
  • Mailing service providers.

How is personal data processed?

Personal data is processed both manually and by automated means. We maintain proper records of all processing activities in accordance with applicable legal regulations.

You are not subject to any decision based solely on automated processing—including profiling—that would produce legal effects concerning you or similarly significantly affect you. We do not create profiles based on your personal data for the purpose of analyzing or predicting your preferences, interests, economic situation, reliability, location, or movements (a typical example of profiling is monitoring website visitor behavior to track preferences so that the operator can subsequently present offers tailored specifically to them).

What are the rights of data subjects?

To exercise your rights, please contact us using the contact details provided at the beginning of this policy. In relation to the processing of your personal data, you have the following rights (Articles 15 to 21 of the GDPR):

  • Right of access to personal data.
  • Right to rectification of inaccurate personal data and completion of incomplete personal data.
  • Right to erasure of personal data.
  • Right to restriction of processing of personal data.
  • Right to data portability.
  • Right to object to processing.
  • Right to information regarding automated decision-making, including profiling.

If we process your personal data based on your consent, you have the right to withdraw that consent at any time.

You also have the right to lodge a complaint with the supervisory authority, the Office for Personal Data Protection, located at Hraničná 4826/12, 820 07 Ružinov; tel.: 02/323 132 14; website: dataprotection.gov.sk.

How are cookies processed?

Cookies can be categorized based on their duration as:

  • temporary cookies (so-called session cookies), which remain stored in your browser only until you close it,
  • permanent cookies (so-called persistent cookies), which remain stored in your browser for a longer period until they expire or until you manually delete them (the storage duration depends on the specific cookie’s settings and your browser settings).

And based on their function as:

  • essential cookies, which are necessary for the functionality of our websites,
  • preference cookies, which allow our websites to remember information that changes how the site behaves or looks (e.g., your preferred language or region); these cookies are not strictly necessary for the website to function but enhance its functionality and usability,
  • analytical cookies, which help us analyze your experience on our website (User Experience) and enable us to understand how you use our websites.

We do not use third-party cookies that track activity across multiple websites to provide you with personalized content and advertising on third-party websites and other channels.

Conclusion

Legal regulations and our personal data processing practices are subject to change. If we decide to update this policy, we will post the changes on our websites and notify you of them. We will inform you in advance if there are significant changes to this policy or if required by law. We ask that you read this policy carefully and review it periodically when communicating with us or using our websites.

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